Payment and Refund Information

Payment Policies

• If under any circumstances deemed necessary at the discretion of the university, including but not limited to financial exigency, financial hardship, a major catastrophe, or a pandemic event, fees due or which may have been paid in advance to the university may or may not be remitted or refunded in whole or in part.
• Payment of tuition and fees is due on or before each course start date.
• If a student chooses to use financial aid to cover their bill, all steps must be completed and anticipated aid reflected on their student account prior to the same due dates
• Current or former students with any past due or prior balance will not be permitted to register for subsequent semesters or obtain a transcript or diploma.
• Any account balance that has been paid using a method other than debit/credit card will have a wait time before an account will be cleared for registration or for a release of an official transcript or diploma (see table below for timeframes).
• A $75.00 late fee per subterm will be charged on all outstanding balances.
• A $25.00 fee will be charged on all returned checks.
• The university reserves the right to increase stated fees at any time. Fee changes become effective with the next payment due.

Billing and Payment Information

• Courses are billed for a full 16-week term at a time (fall, spring, and summer).
• William Woods University statement notices are delivered via email to William Woods issued email each month.
• Statement may list a due date but no penalties will be incurred if student makes arrangements for all current courses to be covered on or before the course start date.
• Students can use CASHNet (via Owlnet) to log in and make secure payments on their accounts. Using CASHNet, students can also give permission to others (e.g. parents, guardians, spouses) to view statement information and make online payments to accounts. The student is responsible for creating these logins – Student Financial Services staff cannot set up these accounts on a student’s behalf.
• Effective July 1, 2020, William Woods University will no longer accept debit/credit card payments for student accounts in person or over the phone. All card payments for student account balances must be made through our online payment processor, CashNet. For more information, visit the Card Payment Information page.