University IT Helpdesk - William Woods University

Current Students

University Information Technologies (UIT) welcomes you to William Woods University. The UIT Help Desk is here to assist with technology during your semesters at WWU. We provide service and support for a wide variety of issues that range from laptop repair to account help.

Technology Support

The University Helpdesk is happy to help with the following technology service at no cost to students.

General technology questions
Computer Purchasing Advice – Recommended Computer Spec’s
Software questions and installs
Wireless internet connectivity
Smart Television set up
Account setup and password issues (E-Mail, Owlnet, Woods account)
Mobile device setup and configuration
Computer troubleshooting, virus detection and cleanup
Hardware diagnosis

Hardware installation
Operating System reinstall
Classroom hardware and software setup and configuration
Campus computer lab issues
Gaming system setup and configuration
Computer driver questions and updates
Room tech service support (a tech will come to your room to troubleshoot your issue)