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Job Title: Assistant Director of Student Financial Services
Department: Student Financial Services
Reports To: Director of Student Financial Services
Job Type: This is a full time, non exempt position.
General Description:
The Assistant Director of Student Financial Services oversees the administration of financial aid and bursar functions while maintaining a current knowledge of institutional, state, and federal regulations and rules to ensure the integrity and compliance of the Office of Student Financial Services.
Essential Duties and Responsibilities:
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Ø Act as a primary point of contact and provide financial services for both current and prospective students and families across all modalities offered
Ø Assist in developing, writing, and editing various brochures, information materials, flyers, letters, forms and oral presentations
Ø Promote a positive image of Financial Services Office by making presentations to inform the public about the various financial aid programs and associated application processes
Ø Assist in maintaining all student financial files by reviewing, determining and calculating all aid eligibility. Oversee record status progression, including the successful packaging, origination, disbursement, and refund of funds
Ø Work with Director in the development and implementation of office policies and procedures to ensure that all office practices are compliant
Ø Liaison with other offices to ensure open communication between departments.
Ø Assist with supervisory duties with staff evaluations and performs duties of Director in Director’s absence
Ø Perform functional job duties of a designated position in the Student Financial Services Office as required
Position Requirements:
Education & Experience: Professional experience in higher education financial services preferred. A bachelor’s degree is preferred.
Knowledge, Abilities & Skills:
- Excellent attention to detail
- A working knowledge of Student Financial Services
- Must be able to accomplish multiple, on-going and unrelated time-critical tasks
- Set priorities and deadlines, ensure projects are completed and respond to questions/problems in a timely manner, organize resources to meet program goals, reason logically, evaluate complex data, and recommend effective courses of actions
- Demonstrated experience working effectively with diverse populations and in conjunction with other professionals, as well as knowledge of counseling/advising techniques and standards and practices of student services within institutions of higher education
- Excellent interpersonal, written, and oral communication skills
- Ability to work with students in solving problems and planning a strategy for success in achieving the academic goals
- Knowledge of federal, state and institutional financial aid regulations.
- Ability to maintain confidentiality in accordance with FERPA and financial aid ethics.
Work Schedule:
This is a non-exempt position, 40+ hours per week, 12-month position. Occasional evening or weekend hours during special events on campus is required.
William Woods University is an independent institution chartered by the State of Missouri with main campus facilities in Fulton, MO. It has been operating continuously since 1870, taking its current form as a coeducational university with undergraduate and graduate programs in 1993.
Today, William Woods draws approximately 2,000 undergraduate and graduate students from 35 states and approximately 11 foreign countries. William Woods has been ranked as a Top 100 Midwest University by U.S. News and World Report, and has been recognized for the quality and affordability of its online degree programs.
With a full liberal arts curriculum, William Woods also offers a strong professional tradition, with nationally ranked programs in Equestrian Studies and American Sign Language. Its graduate education program figures strongly in the administration and leadership of Missouri's state school system.
William Woods University is governed by a self-perpetuating board of trustees, and remains committed to serving the public good by helping students link intellectual development with the responsibilities of citizenship and professional life.
William Woods University is an Equal Opportunity Employer
