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Job Title: Access Services Coordinator

Department: Library

Reports To: Library Director

Job Type: This is a full time, exempt position.

General Description:

Manages patron accounts, maintains library equipment and technology, manages collection maintenance activities, including; shelving, monitoring growth patterns of collection, shelf reviews, inventory and collection shifts, collaborates with Circulation & Engagement Coordinator on Circulation Desk operations.

Essential Duties and Responsibilities:

ESSENTIAL DUTIES and RESPONSIBILITIES:

Coordinates Operation of Circulation Desk

Maintains a physical presence at the circulation desk a set number of hours each week
Manages circulation transactions, including check-out, check-in, holds, renewals, and reservations/loans for all library materials
Resolves delinquent patron accounts, including overdue notifications and fine collection/deposit; communicates with the University Business Office regarding billing for overdue or lost items
Communicates library circulation policies to faculty, staff, and students and resolves circulation problems in conformance with library procedures and policies
Oversees patron registration and enables automated student patron record loads; manages maintenance of patron records
Analyzes, plans, and implements procedures for effective and efficient circulation of library resources
Troubleshoots technical problems with circulation module of integrated library system
Troubleshoots and maintains library equipment and technology available for loan, such as computer laptops, iPads, projectors, cameras, etc.
Answers basic procedural and directional questions
Train Circulation Personnel

Assists with the training of library student workers
Assists with the hiring and training of Weekend/Night Circulation Assistant
Assists with the hiring and training of Library Graduate Assistant
Promotes a friendly, service-oriented attitude towards library patrons
Participates in Library planning

Analyzes collection use and recommends changes in library circulation policies
Communicates with other library staff regarding trends and problems in access and retrieval of library resources
Collects and reports circulation/library use statistics; generates special reports as needed
Serves on MOBIUS and ARTHUR committees as needed
Manages Collection Maintenance

Supervises the shelving of library materials
Monitor growth patterns of collection
Maintain adequate space to shelve new acquisitions
Regular review shelves for correct order and scan for possible book damage (train student workers to shelf read)
Make determinations about areas which may outgrow space in order to embark on a weeding strategy
Oversees inventory of library’s collections on a regular schedule; processes records for missing and lost materials
Analyzes shelving space needs and supervises collection shifts
 

Performs other duties that are essential for efficient library operations 

Cooperates with others in the timely and effective completion of assigned responsibilities
Provides backup for interlibrary loan, serials check in, and ILS maintenance
Serve as Secondary MOBIUS Site Coordinator

Position Requirements:

EDUCATION AND EXPERIENCE REQUIRED:

·         Bachelor’s degree

·         One year of library work experience, preferably in an academic library

POSITION REQUIREMENTS:

General knowledge of all operations in an academic library
Ability to understand and utilize library computer applications effectively
Ability to express ideas clearly both in written and oral communications
Ability to work well with people of varying educational and cultural backgrounds and experience levels
Ability to work cooperatively with other library and university employees
Ability to prioritize tasks, solve problems creatively and constructively, cope with a changing environment, and be self-motivated

Typical Physical Demands:

TYPICAL PHYSICAL DEMANDS:

Ability to conduct business over the telephone
Ability to crouch, kneel, bend, or stand for periods of time
Ability to lift, move, and carry a minimum of twenty pounds up and down stairs.
Ability to speak and read English fluently
Ability to hear
Ability to use a computer keyboard
Effective mobility skills required to move about freely and quickly in office and on campus

Work Schedule:

This is an exempt, twelve month, 40 hour per week, benefit-eligible position with occasional evening and weekend work.

William Woods University is an independent institution chartered by the State of Missouri with main campus facilities in Fulton, MO.  It has been operating continuously since 1870, taking its current form as a coeducational university with undergraduate and graduate programs in 1993.  Today, William Woods draws approximately 2,000 undergraduate and graduate students from 35 states and approximately 11 foreign countries.  William Woods has been ranked as a Top 100 Midwest University by U.S. News and World Report, and has been recognized for the quality and affordability of its online degree programs.  With a full liberal arts curriculum, William Woods also offers a strong professional tradition, with nationally ranked programs in Equestrian Studies and American Sign Language. Its graduate education program figures strongly in the administration and leadership of Missouri's state school system.  William Woods University is governed by a self-perpetuating board of trustees, and remains committed to serving the public good by helping students link intellectual development with the responsibilities of citizenship and professional life.

William Woods University is an Equal Opportunity Employer