Payment and Refund Information
- If under any circumstances deemed necessary at the discretion of the university, including but not limited to financial exigency, financial hardship, a major catastrophe, or a pandemic event, fees due or which may have been paid in advance to the university may or may not be remitted or refunded in whole or in part.
- Payment of all charges is due by July 31 for the fall semester.
- Payment of all charges is due by December 31 for the spring semester.
- If a student chooses to use financial aid or a payment plan to cover their bill, all steps must be completed and any anticipated aid reflected on their student account prior to the same due dates.
- Current or former students with any past due or prior balance will not be permitted to register for subsequent semesters or obtain an official transcript or diploma.
- Any account balance that has been paid using a method other than debit/credit card will have a wait time before an account will be cleared for registration or for a release of an official transcript or diploma (see table below for timeframes).
- A $75.00 late fee per semester will be charged on all outstanding balances; in addition, a 1.5% finance charge will be assessed each month on the outstanding balance.
- A $25.00 fee will be charged on all returned checks.
- The university reserves the right to increase stated non-tuition fees at any time. Fee changes become effective with the next payment due.
Billing and Payment Information
- Tuition and charges are billed for a full 16-week semester at a time (fall, spring, and summer).
- William Woods University statement notices are delivered via email to William Woods issued email each month.
- 24/7 account access is also available through the Owlnet portal.
- Students may use Owlnet (via CASHNet) to make secure payments on their accounts. Using CASHNet, students may also give permission to others (e.g. parents, guardians, spouses) to view statement information and make online payments to accounts. The student is responsible for creating these logins - Student Financial Services staff cannot set up these accounts on a student's behalf.
- Effective July 1, 2020, William Woods University will no longer accept debit/credit card payments for student accounts in person or over the phone. All card payments for student account balances must be made through our online payment processor, CashNet. For more information, visit the Card Payment Information page.
Remit checks or money orders to:
William Woods University
Please allow two weeks processing for personal checks.
Bring check, cash or money order to the Cashier’s Window located on the 1st floor of the W.S. Woods Academic Building. This window is open Monday through Friday from 9 am to 3:30 pm.
Please allow two weeks processing for personal checks.
Access the CASHnet system via Owlnet
Credit/debit cards (2.75% transaction fee)
Electronic check (E-Check) (no transaction fee) (allow seven days processing)
For information regarding payment plans, please email email@example.com.
Refund and Withdrawal Policy
Dropping/Withdrawal from a course
- If the drop does not affect a student’s full time status (12-18 hours), then no adjustment will be made
- Course fees are refundable if the drop is submitted prior the end of the first business week.
- Tuition charges for full-time students who drop to part-time status during the institutional refund period, but do not withdraw, will be prorated. Proration will be based on the current full-time tuition charge and divided by 15 hours of study. This will determine a per credit hour rate charge.
- Full-time institutional aid will be canceled if a student drops to part-time during the refund period. Tuition for students who drop to part-time status after the refund period will not be prorated.
- Tuition charges for part-time students who drop a class/classes and remain part-time status during the institutional refund period, but do not withdraw, will be prorated. Proration will be based on the current part-time credit hour charge. Part-time students who drop a class/classes after the refund period will not be prorated.
- If a student add, drops, or withdraws from courses in a traditional undergraduate program, a recalculation of federal aid may be required.
- A student who withdraws in full from the University during the refund period will receive a refund to their student account according to the Refund Schedule below.
- Fees such as the technology fee, activity fee, health services fee, and course fees are non-refundable after the first business week of the academic semester.
- Refund of room and board is on a pro-rated basis on a 16-week semester if withdrawal occurs within the refund period.
- Institutional financial aid will be adjusted accordingly. (Ex: If a student withdraws during the first business week of the academic semester and 100% of the tuition is removed from the student account, then 100% of the institutional financial aid will be removed as well).
- If a student completes an official withdraw from a traditional undergraduate program, a recalculation of federal aid may be required.
All refunds will be calculated from the date the application for withdrawal is officially filed with the Office of the Registrar. Non-attendance of class does not constitute official withdrawal. This refund policy applies to both full and part-time students. Refund of tuition is according to the Refund Schedule below
Complete Withdrawal Refund Schedule
On or before the last day of the 1st business week of the semester
On or before the last day of the 2nd business week of the semester
On or before the last day of the 3rd business week of the semester
On or before the last day of the 4th business week of the semester
After the 4th business week of the semester
*A business week is defined as 8am Monday through 4:30pm Friday.