If the grade is still in dispute, the second step is for the student to discuss the grade with the appropriate school director or program manager (or go directly to step 3 if the chair or manager is the instructor). This discussion must take place within 7 days of the response from the instructor. If, after meeting with the school director or program manager, the student still disputes his/her grade, step three is for a written appeal to be submitted to the Academic Dean. The appeal be submitted within 7 days of the discussion with the school director or program manager and must allege:
1. That a computational, recording, or other technical error has been made but not acknowledged by the instructor; or
2. That the grade has been assigned in an arbitrary, capricious, or vindictive manner or in a manner intended to inappropriately manipulate or control the student.
No other grounds for appeal exist. The appeal should include copies of all correspondence between the student and the instructor regarding the grade plus any other supporting documents. A copy of the appeal will be submitted to the instructor. If the Academic Dean determines that sufficient evidence exists for a review, a subcommittee of the Academic Council will undertake a review within 20 days. The findings of the Academic Council subcommittee are shaped as recommendations to the instructor and are shared with the Dean. The Academic Dean has the final decision on a grade appeal.