SWAT Customer Evaluation Form

Customer Name:

Name of SWAT member:

What was your specific request?

 

Please rate the following using a 1 (lowest) to 5 (highest) scale:

The demeanor of SWAT Member(s) was courteous and respectful

The transaction/ Project was completed in a timely manner (if relevant)

The SWAT member was responsive to my request

Email correspondence was conducted in a timely manner

The quality of work performed

Overall experience with SWAT

 

Did you have difficulty getting in contact with SWAT or its members?
If so, please explain

 

Could your customer service experience with SWAT have been better?
If so how?

 

Additional Comments: