GENERAL DESCRIPTION: This position is responsible for oversight of office management procedures and operations; interaction with students, faculty, staff and visitors; receiving and responding to inquiries by phone and correspondence; typing and filing correspondence; scheduling in-house classroom space; assignment of security system identification numbers; supervising student workers and assisting with other various duties as designated by the supervisor.

ESSENTIAL JOB FUNCTIONS:

• Assist students, staff, faculty and visitors
• Receive and respond to telephone and email inquiries
• Revise and replenish directories, contact information, office forms, and documents
• Assemble materials used for recruitment and orientation meetings
• Accurately enter and verify student information in the Jenzabar computer system
• Manage files to include scanning and shredding all necessary documents
• Run reports to assist in recruitment using the Jenzabar computer system
• Create monthly calendar of events for the extension site using Microsoft Access
• Distribute information and form letters requiring signatures to various departments
• Order office supplies and conduct basic research using Microsoft for extension site
• Supervise Student workers
• Other duties as assigned:

Typical Physical Demands:

• Requires sitting, and standing.
• Requires some lifting, typically not more than 50 pounds.
• Must be able to read, write and communicate effectively in English orally and in writing.
• Ability to receive and respond to inquiries by telephone, email and in person.
• Requires manual dexterity sufficient to operate standard office equipment such as computer, printer, copy machine, fax machine, telephone and other office equipment as needed.
• Requires normal range of hearing and vision.

Other Demands:

• Requires a valid driver’s license and ability to drive any passenger vehicle without restrictions.
• Position involves provision of support services to William Woods University faculty, and staff.
• High School diploma or equivalent. Some college preferred.
• Experience working in an educational environment preferred.
• Minimum of two years’ Administrative Assistant or equivalent experience required.
• Prior successful work experience in a customer service oriented setting preferred.
• Attention detail and computer accuracy required.
• Ability to communicate effectively with students by phone and in person.
• Good oral and written communication skills with the ability to perform multiple tasks in a fast paced environment; functional ability with word processing, spreadsheets, databases and paperless systems. Preferred capability with Microsoft Office 2000-Professional Edition or higher, Alchemy and Jenzabar Ex systems.
• Ability to work independently with minimal direct supervision.
• Ability to exercise basic human relations skills and dealing with varied constituencies on and off campus.